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The SaaS CFO
Ben's posts on Saas Metrics and Forecasting

Sales Efficiency

  • Customer Acquisition Costs
  • ...
    • SaaS Magic Number
    • Sales Efficiency

How to Calculate the SaaS Magic Number

Posted on November 15, 2024September 3, 2025by Ben Murray

SaaS operators must understand the balance between sales and marketing spend and the acquisition of net new revenue. Enter the SaaS Magic Number.  Here are my thoughts on how to use the Magic Number in 2025. Overinvest in sales and marketing relative to your new SaaS ARR bookings and will you not the see the […]

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  • Sales Efficiency
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Simple Sales Efficiency Metrics for SaaS Leaders

Posted on October 25, 2018October 31, 2018by Ben Murray
Sales Efficiency Metrics

I have spent years forecasting software and SaaS company financials.  One area of the P&L that receives extra scrutiny from leadership and investors is the sales and marketing area. It’s easy to get lost in a sea of SaaS metrics, but in this post, I’ll focus on a couple easy and popular (meaning important) SaaS […]

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  • Customer Acquisition Costs
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    • Sales Efficiency

The Forgotten Sales Efficiency Metric

Posted on December 9, 2016July 6, 2018by Ben Murray

Sales Efficiency Metrics – Cents on the Dollar Recently, I was reading a Tom Tunguz article on how to compensate sales teams.  In his article, he cites sales efficiency metrics and customer acquisition costs on a dollar basis from the recent Pacific Crest Securities SaaS survey.  It is an interesting way to look at CAC.  […]

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